Effective Date: May 29, 2024
Welcome to Kelley Psychiatry, LLC. These Terms and Conditions ("Terms") govern your use of our services and website. By using our services, you agree to these Terms. Please read them carefully.
1. Services Provided
- Kelley Psychiatry, LLC offers outpatient psychiatric services, including but not limited to individual therapy, medication evaluations, and medication management. All services are provided by licensed professionals.
2. Appointments
- Scheduling: Appointments can be scheduled by calling our office, through our website, or in person.
- Cancellations: We require at least 48 business hours' notice for cancellations. Late cancellations or missed appointments will incur the full fee.
- Timeliness: Please arrive on time for your appointment. Late arrivals may result in a shortened session.
3. Fees and Payment
- Fees: Our fees for services are outlined in our fee schedule, available upon request.
- Payment: Payment is due at the time of service unless other arrangements have been made. We accept cash, credit cards, and personal checks. We require a valid credit card on file while you are an active patient with the practice. The credit card will be charged for any outstanding payments unless other arrangements have been made.
- Insurance: Please note we are not contracted with any health insurance plans at this time. If you intend to work with your insurance to pursue out of network reimbursement for some or all of the service fees, it is your responsibility to verify coverage and benefits, submit superbills provided to you by Kelley Psychiatry, and follow up and manage all claims.
4. Privacy and Confidentiality
- We are committed to protecting your privacy. Please refer to our Privacy Policy for detailed information on how we handle your personal and health information.
5. Patient Responsibilities
- Accurate Information: Provide accurate and complete information about your health and any changes to your condition.
- Compliance: Follow the treatment plan prescribed and attend all scheduled appointments.
- Respect: Treat staff and other patients with respect and courtesy.
6. Emergency Situations
- Our services are not designed for emergency care. In case of an emergency, please call 911 or go to the nearest emergency room.
7. Termination of Services
- We reserve the right to terminate services if a patient fails to comply with these Terms, is non-compliant with treatment, or is disruptive to the practice.
8. Limitation of Liability
- To the fullest extent permitted by law, Kelley Psychiatry, LLC and its staff are not liable for any direct, indirect, incidental, or consequential damages arising out of or related to the use of our services.
9. Changes to Terms
- We may update these Terms from time to time. Any changes will be posted on our website and will become effective upon posting. Your continued use of our services after such changes constitutes your acceptance of the new Terms.
10. Governing Law
- These Terms are governed by and construed in accordance with the laws of California, Arizona, and South Carolina. Any disputes arising under these Terms shall be resolved in the applicable courts.
11. Contact Us
- If you have any questions about these Terms, please contact us at: (480) 818-9620.
- If at any time Kelley Psychiatry, LLC determines your healthcare needs would be better served by another practice, practitioner, or level of care (treatment setting), we will do our best to furnish appropriate referrals. You are always welcome to contact your insurance plan for additional treatment referrals.